Privacy Policy
Introduction
This Privacy Policy explains how Inventra collects and uses customer information through inventra.art and related order communication.
Information we collect
- Customer name, contact number, email address if provided, and order details.
- Uploaded or submitted images, audio, text, design choices, and other materials needed to prepare an order.
- Order status, payment or invoice-related communication, and delivery or pickup details when applicable.
- Basic technical information needed to run and protect the website, such as browser, device, and security logs.
How we use information
We use customer information to process orders, contact customers, prepare custom products or services, arrange payment, send confirmations or invoices, provide support, improve the website, and keep the service secure.
Local draft storage and cookies
The website may save unfinished order drafts locally in the customer's browser so edits can be restored after refreshing or returning later. This local draft data stays on the customer's device unless the customer submits the order. The website and related services may also use cookies or similar technical data needed for security, performance, and normal website operation.
Sharing information
Inventra does not sell customer personal information. Information may be shared only when needed to complete an order, operate the website, process payment, arrange delivery, comply with legal requirements, or protect the business and customers.
Security
Inventra takes reasonable steps to protect customer information and process it securely. No website or online service can be guaranteed to be completely secure, but we work to limit access to customer information to people and services that need it for business purposes.
Retention
Order information and related files may be kept for as long as needed to complete the order, provide support, keep business records, meet legal or accounting requirements, and protect against misuse. Information that is no longer needed may be deleted or archived.
Minors
The website is intended for customers who can lawfully place orders. If a minor uses the website, they should do so with the consent and supervision of a parent or guardian.
Customer requests
Customers may contact Inventra to ask about their personal information or request correction or deletion where applicable.
Contact
For privacy questions, contact Inventra at supportinventra.art.